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Pensa Labs Privacy Policy

[Last Updated: 11/11/2024]

1. Introduction
At Pensa Labs, we respect your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, pensalabs.com, or engage with us about our products and services. This policy is designed to comply with various privacy regulations, including those in the United States, the European Union, Canada, Australia, New Zealand, South Africa, and other regions.


2. Information We Collect
We collect limited information to provide you with information about our products. This includes:

  • Contact Information: Such as name, email address, and phone number, when you voluntarily provide this information to us (e.g., when contacting sales, support or subscribing to our newsletter).

  • Usage Data: Such as information about how you use our website, obtained through cookies and similar tracking technologies.


3. How We Use Your Information
We use your information to:

  • Enhance and Improve our products, services, and website functionality.

  • Communicate with You about updates, relevant product information, and customer support inquiries.

  • Send Marketing Communications: If you have consented, we may send you marketing communications to keep you informed about our latest products and promotions. You can opt-out of these communications at any time.

 

4. Data Sharing
Pensa Labs does not share your personal data with third-party vendors, affiliates, or service providers. Your information is solely used within Pensa Labs to provide and improve our services, and it is not disclosed or sold to external entities.


5. Your Privacy Rights
Depending on your location, you may have certain privacy rights, including:

  • Right to Access: To request a copy of the personal data we hold about you.

  • Right to Correction: To request correction of any incorrect or incomplete information.

  • Right to Deletion: To request deletion of your personal data, where legally applicable.

  • Right to Restrict Processing: To request that we limit our use of your personal data.

  • Right to Opt-Out of Marketing: You can opt-out of marketing communications at any time by following the unsubscribe instructions in any email, or by contacting us at the email below.

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6. Data Protection by Region
Pensa Labs is committed to respecting data protection laws across different regions, including:

  • United States: Adhering to CCPA and other state laws, such as CPRA (California), CPA (Colorado), CTDPA (Connecticut), and others as listed above.

  • European Union & UK: Complying with GDPR and UK GDPR requirements for data protection and individual rights.

  • Canada: Meeting requirements under PIPEDA and Quebec’s Law 25 for data privacy.

  • Australia and New Zealand: Adhering to Privacy Act 1988 and Privacy Act 2020, respectively.

  • South Africa: Complying with POPIA to ensure privacy and data security.

  • Switzerland: Following the Federal Act on Data Protection (FADP) for privacy requirements.

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7. Data Security
We take reasonable steps to protect your personal data; however, Pensa Labs does not currently offer additional specific security assurances (e.g., encryption) beyond industry-standard practices.


8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and collect usage data for website analytics. This data helps us understand and improve how you interact with our site. You may choose to disable cookies through your browser settings if preferred, though some functionality on our website may be impacted.


9. Children’s Privacy
Our products and/or services are not directed to individuals under 13 years of age, and we do not knowingly collect personal data from children under 13.


10. Changes to This Privacy Policy
Pensa Labs may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Any updates will be posted on this page with an updated effective date.


11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

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